Have you experienced difficulties with your cordless phone? Who was your carrier? Was it Time Warner? Comcast? Vonage? AT&T U-verse? Verizon FiOS?
Working in customer support and sales for a technology company usually brings about a lot of phone calls, emails, tweets and Facebook posts where people are either inquiring about specific topics or have experienced something that may not have been anticipated when using the technology. While this type of feedback is expected on a daily basis, I can’t describe how elated it makes us to see the unexpected appear out of the blue.
Not since we started nine years ago in 2004 have we had such a major telephone service development to announce!